Description
CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow's problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building solid partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries.
For more information, visit cimmyt.org.
CIMMYT is looking for an outstanding, self-motivated, and result-oriented professional for the position of D365 F&O; ERP Specialist to provide effective ERP system support and coordination across regional operations. This role will ensure smooth functioning of ERP processes, user support, troubleshooting, data accuracy, and compliance with organizational standards and operational requirements.



The ERP Regional Support Specialist will also work closely with cross-functional teams to support system implementation, process improvements, user training, and efficient management of regional ERP activities.

The location of this position will be Delhi.

Requirements
Key Responsibilities
- Deliver responsive and high-quality functional support to users in regional and country office teams, which are the main customers of this role.
- Provide support for D365 and other enterprise systems including Icertis Contract Lifecycle Management, Customer Engagement, Concur Travel and Expense, Sapience, the Data and Analytics platform, and Subgrants management processes.
- Assist staff remotely through ticketing systems, calls, and online communication, and provide on-site support during field visits when necessary.
- Monitor Tier 1 and Tier 2 support queues, ensure timely follow-up, and escalate cases to higher tiers

📌 F&O ERP Specialist (New Delhi)
🏢 CIMMYT
📍 New Delhi