About Nexla

Nexla is the leading Integration platform, built with AI, for AI. Nexla takes a metadata driven approach to converge diverse integrations across Data, Documents, Agents, Applications, and APIs into a single design pattern. We accelerate the development of solutions for GenAI, Analytics, and Inter-company data. Nexla makes data users and developers up to 10x more productive by delivering a true blend of no-code, low-code, and pro-code interfaces.

Leading companies including DoorDash, LinkedIn, Johnson & Johnson, and LiveRamp trust Nexla for mission-critical data. Named in the 2022, 2023, and 2024 Gartner Magic Quadrant™ for Data Integration Tools and top-rated by customers on Gartner Peer Insights, headquartered in San Mateo, California.

At Nexla, our culture is built around our core values: Have Empathy, Be Curious, Be Intellectually Honest, Achieve Excellence, and Remember to Relax. We put our customers at the heart of everything we do, foster a data-driven mindset, take ownership of our work, and believe in the power of teamwork to achieve ambitious goals.

Role





As a Customer Success Engineer at Nexla, you will serve as the critical technical bridge between our global customer base and our internal Engineering teams. In this role, you won't just close tickets; you will own the technical resolution process end-to-end. Leveraging your expertise in Python, SQL, and REST APIs, you will perform deep investigations into complex data integration issues, drive root cause analysis, and ensure our customers achieve their data goals. If you thrive in a 24x7 global setting and love digging into logs to solve intricate problems, this role is for you.

Responsibilities
- Perform deep technical investigations and solve complex issues reported by customers or proactively identified by Ops/L1 team
- Take end-to-end ownership of customer cases, including initial troubleshooting, identification of root cause, and case resolution.
- Provide troubleshooting support

📌 Customer Success Engineer(Remote within India) (Bengaluru)
🏢 Nexla
📍 Bengaluru