Job Title: Content Writer - Training and Development
Location: Saket, New Delhi
Role Type: Full-Time
Experience (YOE): 2–5 years (experience in writing training content, L&D;, or instructional design preferred; QSR/retail exposure is an advantage)
Role Description:
This role is responsible for building structured, scalable, and easy-to-understand training content for café operations. The individual will partner with operations teams to translate on-ground processes into transparent learning modules that drive consistency, efficiency, and capability across teams.
Key Responsibilities (KRAs):
- Own end-to-end creation, simplification, and standardisation of training modules across SOPs, decks, videos, and on-ground aids
- Translate operational processes into clear, actionable training content for frontline teams
- Develop diverse training formats including scripts,



videos, presentations, and flashcards
- Leverage Microsoft Office and AI tools to create, enhance, and scale training materials
- Build and manage training content and resource collaterals for café operations (baristas, area managers, city managers preferred)

Qualifications:
- Bachelor’s degree in any relevant field
- Prior experience in training content, L&D;, or instructional design

Core Competencies:
- Strong writing and content simplification skills
- Ability to translate complex operations into structured learning material
- High attention to detail and quality
- Strong collaboration and stakeholder management skills

📌 Content Writer (Delhi)
🏢 Muhavra Enterprises
📍 Delhi