Job Summary:

 Agent Recruitment
 Agent Development
 Meet Business targets
 Customer Centricity
Key Responsibilities:
a. Recruitment

 Develop various sources of agent hiring & build a team of agent & agent pipeline.
 Conduct activity to enhance existing agent footfall to generate fresh referral for recent agent hiring
 Implementation of GOLD process and adhere to the business norms
 Follow agent 9 pointer hiring mechanism & other hiring norms

a. Development
 Ensure product knowledge by ways of training
 Field demonstration (FOD’s)
 Development of agent prospecting habits, calling habits and work habits.
 Work with agent on planning and reviewing of activities and goals.
 Identify the training needs of the agent and work with Trainers to improve the same

a. Meet Business Targets
 Achievement of monthly, quarterly & yearly business plans.
 Improve agent productivity & persistency by regular PRP/IID/GID etc…
 Ensure companies product mix sales ration and adhere to the business norms.




 Maintain agent pro activity as per business plan

o o Customer Centricity
 Be brand ambassador & a customer champion
 Follow sales practice to develop deep customer loyalty
 Hold periodical customer meet to understand customer pulse & need
 Ensure customer queries are responded to satisfactorily as per standard.

Desired Competencies
•
• Sourcing & Selection capability
• Nurturing & Developing talent
• Result orientation
• Customer centricity
• Planning & Execution
MOS:
a. Achievement of business plan & GPA
b. Recruitment / Development & Activisation of agent as per plan.
c. Persistancy as per grid
d. Achieve GOLD Score as per standard
e. Number of EC/MDRT agent

Minimum Education:
a. Graduate.

Candidate Specification
a. Age not less then 24 years to 40 years
b. Work experience not less then 2 years.
c. Average Loyalty of 1.5 years per Organization.
Minimum 3 years in City.

📌 Agency Manager (Kolkata)
🏢 Amrit Consultancy
📍 Kolkata