Job Title: Client Support Executive
Company Information
Strique is a series-A funded SaaS marketing automation platform that empowers businesses with automated marketing reports, AI-driven insights, and scheduling features. Used by over 100+ brands worldwide, it helps companies streamline marketing efforts and reduce manual tasks.

Job Summary
Location: Chandivali, Mumbai
Years of Experience Required: 1 - 3 Years
Budget- 4-5 lpa
Notice Period: Immediate
Responsibilities
- Manage and maintain robust relationships with existing clients.
- Understand client needs, provide tailored solutions, and ensure timely issue resolution.
- Onboard new clients, conduct training sessions, and ensure seamless integration.
- Collaborate with internal teams (Sales, Product, and Tech) to address client concerns.




- Identify upsell/cross-sell opportunities.
- Analyze client feedback, identify trends, and suggest process improvements.
- Maintain accurate records of client interactions.

Skills
Must-Have Skills
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical and organizational skills.

Good-to-Have Skills
- Familiarity with marketing automation, analytics, or performance marketing.
- Experience of SAAS platforms.

Qualifications
Experience: 1 to 3 years of experience in client servicing, account management, or related fields.

📌 Client Support Specialist (Mumbai)
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