Customer Relationship Officer
Navi Mumbai, MH
Job Description:

Manager (min 5 yrs)
Executive Experience (0-3 Years) or Freshers
Marketing professionals (Sales support from Agri/Soya domain) oversee many aspects of a campaign throughout the entire lifespan of a product, service, or idea. As such executives are likely to have a great deal of responsibility early on and will be required to manage their time and duties themselves. These responsibilities can include:
 Collecting and analyzing customer data
 Using CRM systems to manage relationships
 Developing recent ways to meet customers’ needs
 Handling customer complaints
 Overseeing the interactions between customers and key team members, such as Customer Service Representatives
 Developing marketing campaigns to attract new customers
 Collaborating with sales, marketing, customer service and operations teams to improve the customer experience




 Updating databases and using a customer relationship management (CRM) system
 Coordinating internal marketing and an organization’s culture
 monitoring performance and periodically reporting on working
 managing campaigns on social media.
 Digital and online marketing
Skills:
 Computer skills – Excel, Word, and PowerPoint required.
 Excel expertise at least “Intermediate Level” is required.
 Should understand International Business Management.
Communications:
 Excellent English knowledge is a must.
 Must be fluent in communication – with strong oral and written communication skills

Regards
Manisha Koul
[email protected]
www.linkedin.com/in/Koul-Manisha
Dhirendra Group
www.dhirendragroup.com

📌 Customer Relationship Manager (Navi Mumbai)
🏢 Dhirendra Group
📍 Navi Mumbai