? Hiring: Phone Pe Inbound Process ?
? Location: Bangalore (Work from Office)
? Qualification: Any Graduate
? Languages: Must be fluent in English (Versant Level 4) & Hindi
? Shifts:
- 1 Rotational Off per Week
- ? CTC: Based on Performance
- ? Workdays: 6 Days a Week
? Mandatory Skills for PhonePe Inbound Process
✅ Fluency in English & Hindi (Versant Level 4) ?️
✅ Strong Communication Skills – Clear, qualified & customer-friendly tone ?
✅ Problem-Solving Ability – Quick thinking & effective issue resolution ?
✅ Active Listening Skills – Understand customer concerns & provide accurate solutions ?
✅ Customer-Centric Approach – Ensure high satisfaction & empathy-driven service ?
✅ Basic Computer Knowledge – Ability to navigate systems & update records ?
✅ Multi-Tasking – Handle multiple queries efficiently ⏳
✅ Adaptability & Patience – Work in rotational shifts & handle high call volumes ?
✅ Team Player – Collaborate with internal teams for issue resolution ?
✅ Time Management – Prioritize tasks & ensure timely query resolution ⏰