At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As we expand our operations in North India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Junior Manager Regional Operations to help us drive operational excellence.
Based in (Kashmiri Gate) Delhi , this is an exciting opportunity to play a pivotal role in ensuring the seamless execution of our ground operational excellence, data analysis and vendor management processes
About the Role
- Manage day-to-day interactions with operators, ensuring seamless service and supporting vehicle preparation and customization
- Manage a team of Operations Associates on the ground, guiding them to execute daily tasks efficiently and ensuring overall operational success
- Build and nurture strong relationships with bus stations and operators, fostering collaboration and smooth operations
- Monitor and improve operational KPIs,
ensuring operators adhere to our processes and standards, while identifying and solving risks
- Work with operators to optimize platform data and processes, gathering feedback to drive improvements
- Support operators with training content for drivers, ensuring they provide excellent service and meet quality standards
- Conduct and manage audits, as well as gather stakeholders’ feedback to ensure operators comply with safety regulations and operational standards
- You will travel across North of India (30% of time)
About You
- Bachelor's degree in business, engineering, or a related field
- 2-5 years of work experience in operations management, ideally within rapidly scaling startups in transportation, logistics, mobility, or delivery sectors
- Experience in managing and training ground team is a strong plus
- Experience in designing operational processes is a strong plus
- Robust analytical skills with the ability to interpret
📌 Junior Manager Regional Operations (Delhi)
🏢 Flix
📍 Delhi