Overview:
As a Fresher, Client Servicing Associate, you will play a crucial role in maintaining and enhancing client relationships. Your ability to effectively communicate with clients, understand their needs, and ensure their satisfaction will directly impact the success and growth of the organization.
Key Responsibilities:
- Assist in managing client accounts and relationships
- Respond to client inquiries and provide timely, accurate information
- Participate in client meetings and presentations
- Collaborate with internal teams to ensure client needs are met
- Contribute to the creation of client proposals and reports
- Identify opportunities to upsell or cross-sell services to clients
- Monitor and analyze client performance metrics
- Resolve client issues and complaints in a professional manner
- Keep accurate records of client communications and transactions
- Stay updated on industry trends and competitors to provide valuable insights to clients
- Support the development of client retention strategies
- Assist in onboarding new clients and providing orientation on services




- Conduct research on potential clients and market trends
- Contribute to the improvement of client servicing processes
- Collaborate with team members to achieve client satisfaction goals

Required Qualifications:
- Bachelor's degree in Business, Marketing, Communication, or related field
- Solid interpersonal and communication skills
- Ability to prioritize and manage multiple tasks effectively
- Problem-solving and critical thinking abilities
- Excellent presentation and negotiation skills
- High level of professionalism and customer service orientation
- Basic understanding of sales and marketing principles
- Proactive and detail-oriented approach to work
- Proficiency in Microsoft Office suite and CRM software
- Willingness to learn and adapt to dynamic client needs
- Ability to work collaboratively in a team environment
- Demonstrated organizational and time management skills
- Abil

📌 Fresher hiring- Client Servicing Associate (Mumbai)
🏢 Zyvka
📍 Mumbai