Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.

MDR Operations Specialist

Overview

Vectra is seeking an MDR Operations Specialist to help build and scale the operational foundation of our Managed Detection and Response (MDR) and Managed Extended Detection and Response (MXDR) services.
This role is responsible for executing, improving, and standardizing the operational workflows that enable successful customer onboarding, service readiness, platform health, and lifecycle management.



Working closely with Security Specialists, MDR Analysts, Product, Engineering, Customer Success, and Operations teams, the MDR Operations Specialist ensures that repeatable operational processes are executed consistently while identifying opportunities for automation and continuous improvement.
This is an operations-focused role designed to improve service scalability, operational quality, and efficiency across the MDR organization.

What You'll Do
Operational Excellence
Execute and own repeatable operational workflows supporting MDR/MXDR service delivery.
Validate platform health, customer readiness, and operational state.
Review and triage operational health alerts.
Troubleshoot authentication, connectivity, deployment, and platform readiness issues.
Coordinate operational activities across Engineering, Product, Customer Success, Sales, and MDR teams.
Execute operational remediation using established playbooks

📌 Associate MDR Operations Specialist (Bengaluru)
🏢 Vectra
📍 Bengaluru