Company Overview:

Cortex Consultants is a dynamic consulting firm specializing in delivering creative solutions for the banking sector. Our mission is to empower financial institutions through effective technology integration and enhancing customer experiences. We foster a culture of collaboration, integrity, and excellence, ensuring our team members are not only skilled professionals but also passionate about driving transformative change within the banking domain.

Role Responsibilities:
- Develop and execute comprehensive test plans for CRM MS Dynamics within the banking domain.
- Collaborate with cross-functional teams to gather requirements and understand business needs.
- Perform functional and non-functional testing to validate CRM functionalities.
- Conduct user acceptance testing (UAT) with stakeholders to ensure system alignment with business goals.
- Identify and document defects, providing detailed reports using defect tracking tools.
- Assist in data migration testing to ensure the integrity and accuracy of transferred data.




- Integrate testing efforts with ongoing Agile development cycles.
- Provide input on enhancements and optimizations for CRM system performance.
- Develop automated test scripts to streamline testing processes.
- Participate in requirements workshops to help shape CRM functionalities.
- Monitor and analyze test results to communicate findings effectively.
- Lead troubleshooting efforts for any issues arising during testing phases.
- Collaborate with the IT department to coordinate system integrations.
- Stay updated on industry best practices and emerging trends in CRM systems.
- Train end-users and provide support during the CRM rollout.

Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in testing CRM MS Dynamics solutions, especially in banking.
- Strong understanding of banking processes and customer management systems.
- Experience with manual and automat

📌 CRM MS Dynamic Tester-Banking Domain (Chennai)
🏢 Cortex Consultants
📍 Chennai