At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career prospect that will light a fire within you.
So, what’s the role all about?
We are looking for a Senior Platform Engineer to join our AppOps team — someone who sits at the intersection of engineering, operations, and AI tooling. This is not a pure ops role. You will be hands-on building internal tools, utilities, and automation frameworks that raise the technical bar for the entire team. You'll own deployment pipelines, cloud infrastructure, and drive AI-assisted workflows that meaningfully improve team productivity and delivery velocity.
If you're someone who gets frustrated by manual toil, loves writing Python to automate things away, and can hold a technical conversation with both developers and architects - this role is built for you.
How will you make an impact?
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Tool & Utility Development
- Design, build,
and maintain internal tools, scripts, and utilities in Python/JAVA that streamline AppOps workflows
- Build AI-powered utilities leveraging LLM APIs, or similar frameworks to assist team with diagnostics, automation, and knowledge retrieval
- Own the full lifecycle of these tools from requirement gathering to deployment and documentation
Deployment & Platform Engineering
- Manage and evolve Kubernetes-based deployment infrastructure (EKS/self-managed clusters)
- Build and maintain CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD or similar)
- Define and enforce Infrastructure as Code (IaC) practices using Terraform or CloudFormation
- Own deployment runbooks and ensure zero-downtime release practices
Cloud Operations
- Architect and manage AWS/Azure services - EC2, EKS, Lambda, S3, RDS, IAM, CloudWatch, etc.
- Optimize cloud costs, monitor resource utilization, and implement auto-scaling strategies
- Manage s
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