Job Objectives:
To act as a strategic HR partner for the Global Delivery Centre (GDC), providing end-to-end Human Resource support and ensuring the effective delivery of HR programs, policies, and processes. The role is responsible to work closely with the HR Director and supporting business leaders in achieving organizational goals through people strategies, talent management, employee engagement, and operational excellence while ensuring compliance with local employment legislation and alignment with global HR frameworks.
1. HR Business Partnering
Act as a trusted advisor to business leaders and management teams on all people-related matters.
Work closely with the HR Director to support and implement key people initiatives and strategic priorities.
Partner with leaders to align people strategies with business objectives.
Provide HR advice and coaching to managers on organizational and people matters.
Support organization design and workforce planning initiatives.
Drive change management and organizational effectiveness initiatives.




Collaborate with regional and global HR teams to implement HR programs and policies.
2. Workforce Planning
Partner with Talent Acquisition teams and hiring managers to support recruitment activities.
Participate in interviews and selection processes.
Support manpower planning and talent requirements for the business.
Ensure a seamless onboarding experience for current employees.
Partner with leaders to attract and retain top talent.
Support succession planning and talent pipeline initiatives.
3. Employee Relations and Employee Experience
Serve as the first point of contact for HR-related matters.
Provide HR Generalist advice and support to employees and managers.
Manage employee relations matters and provide appropriate guidance and resolutions.
Resolve escalated HR queries and employee concerns.
Handle disciplinary actions, grievances, and conflict resolution.
Support employee lifecycle activities, including promotions, transfers, and exit

📌 HR Manager (New Delhi)
🏢 Erm
📍 New Delhi