- Job Title
MANAGER – FIELD QUALITY IMPROVEMENT (FQI)
Department
AMIEO TCS
Function
FQI – Vehicle Engineering

Legal Entity
NMIPL
Location
India

Level
EVP - 7

Direct Manager
Mr. Jean Paolini

Manager’s Manager
Mr. Josep Traver

Document Created
Mar 2026

PURPOSE / DETAILS OF THE JOB

Mission & Main Objectives
- AMIEO TCS FQI Vehicle Engineer is responsible for securing overall Product Quality for assigned model(s) by tackling market concerns and getting countermeasure(s) with support from AMIEO TCS FQI Functional Engineering team and Field Engineering team
- Be responsible and accountable for securing Brand Product Quality for complete lifecycle of the model.
- Responsible for New Model Quality Task Force Management, accountable to manage the Task Force activity and ensure successful closure whereby all set KPI’s are achieved.
- Working closely with Field Engineering (FE) engineers to ensure all TaskForce and relevant Life cycle concerns are effectively reported via Technical Report (TR)



and Functional engineers work with Monozukuri TCS to Investigate and take necessary Countermeasures.
- Leading collaboration with other markets in AMIEO and regions on global models, i.e X-Trail.
Commonize issues and make One Voice to speed-up countermeasures (market solution).
- Have a strong Customer Focus Mindset & Work towards making Customers Happy, as Product Quality has a solid influence on Customers perception of Brand Image
- Strategy & KPI management:
- Define the 3MIS & 12MIS Activities P-LIST Length
- Master Lists (Initial, Durability, DISSAT, Market Priority & Cost) validation, prioritization and allocation to System engineers
- KPI management (RF1) and Issue Prioritization
- Leader on Quality KPI’s achievement, aligned with Department KPI from Global Head Quarters, aimed at achieving Departments’ Annual Action Plan.
- Reporting: Report compilation, executive levelling & presentation in executive meetings

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Main tasks and responsibilities :
- Secure Product Quality

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