16 Aug
|
Bosch Group
|
Bengaluru
16 Aug
Bosch Group
Bengaluru
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Bosch Service Solutions is a division of Bosch focused on providing Business Process Management services specializing in Application Management Services, Automation Services (RPA and GenAI), Customer Experience Services, Back Office Transactional Support, Translations, Digital Content, Supply Chain Management, Plant Quality Management, and Data Analytics to both Bosch and third-party customers. As we continue on our transformational journey toward 2030 growth, we seek an experienced and visionary leader to establish and lead our Quality Management function.
The Senior Manager - Quality Management will design, develop, and implement a comprehensive quality assurance management framework for our service delivery operations. This role will focus on establishing quality standards, defining metrics, and ensuring effective measurement methods to deliver excellence across the company’s diverse service portfolio. The role requires a hands-on leader who can build the function from the ground up, hire and mentor a team of Quality Assurance professionals, and foster a culture of continuous improvement
Roles & Responsibilities :
- Strategic Framework Development
- Design and implement a robust Quality Assurance (QA) management framework across all service portfolios.
- Define quality standards, metrics, and measurement methodologies tailored to each service line.
- Develop policies and best practices to enhance service delivery quality.
- Quality Control Activities
📌 Senior Manager- Quality Management (Bengaluru)
🏢 Bosch Group
📍 Bengaluru