- 6 to 8 years of experience
- The role holder will be responsible for the design, development, and implementation of new Trade & Logistics (T&L;) systems and enhancement of existing Trade & Logistics (T&L;) systems in alignment with client requirements. The role holder leads and mentors a team of Functional consultants and provides active support in the solution development, customization, or maintenance process so as to drive alignment to client business needs.

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- Oversee the evaluation of current Trade and Logistics platforms, applications, technologies and changing business requirements for building appropriate ERP systems alternatives and enhancements to current T&L; systems, oversee in-depth evaluation of existing system capabilities to identify opportunities for improvements
- Lead translation of complex business specifications to functional specification document which can be used as a blueprint for developing / customising solutions




- Partner with technical delivery team to develop high level project plan and high-level solution design document in adherence with client business requirements
- Use deep professional knowledge and acumen to lead support delivery of level 1, level 2 and level 3 T&L; related issues
- Participate in incident and crisis management events, manage stakeholders, and provide regular status updates to their issues, and define/track remediation actions to close
- Oversee the process of identification, diagnosis, and timely resolution of functional T&L; specific issues and escalated critical/complex incidents through research and analysis of trends, and business impact
- Lead identification of patterns of recurring incidents to improve service capabilities, drive root cause analysis and prioritize corrective actions for outages and degradations
- Plan and participate in the support shift rotation to ensure adequate global business support coverage Oversee the development of test plans, test cases, migration approach, root cause analysis and all

📌 MSD T&L Subcon_Selvaraj_Capgemini (Bengaluru)
🏢 Coders Brain Technology
📍 Bengaluru