Description
Key Responsibilities:
- Demonstrated experience in building and scaling internal communities using enterprise platforms such as SharePoint, Microsoft Viva Engage, intranet ecosystems, and collaboration tools, driving sustained participation, dialogue, and knowledge‑sharing across diverse employee groups.
- Proven ability to design and manage community‑led internal communications, including content strategy, moderation frameworks, governance models, and measurement of engagement and adoption.
- Robust experience in conceptualising and delivering high‑impact internal events—such as global townhalls, leadership forums, watch parties, innovation showcases, and milestone celebrations—ensuring consistent narrative, strong employee experience, and alignment to business priorities.
- Ability to integrate events with digital platforms, extending their life beyond the live moment through post‑event storytelling, community conversations, highlights, and on‑demand content within platforms like Viva Engage and SharePoint.
- Strategic outlook to scale internal communications and employer brand by anchoring storytelling around milestone moments—including employee tenure, leadership transitions, promotions, recognition programs, innovation launches, and cultural moments.
- Experience crafting people‑first, culture‑led narratives that strengthen belonging, pride, and advocacy, while reinforcing EXL’s positioning as a data‑ and AI‑led organization.
- Proven capability to translate platform launches and enterprise initiatives (e.g., Viva Engage) into meaningful behavior change, working closely with leaders, HR, and event owners to drive adoption and participation.
- Strong ability to evolve internal communications from information dissemination to experience‑led engagement, combining digital communities, live moments, and storytelling to support long‑term culture and employer brand objectives.
- Internal Campaign Support
• Turn communication objectives into compelling, ea
📌 Manager - Communication (Noida)
🏢 EXL
📍 Noida