Position Description:
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com
Job Title: NOC Server Engineer
Position: Senior Systems Engineer
Experience: 5 to 7 Yrs
Category: IT Infrastructure
Main location: Bangalore
Position ID: J0626-1376
LI-SY4
Employment Type: Full Time
Qualification: Bachelor’s degree in computer science or related field or higher with minimum 3 years of relevant experience.
Role Overview
The NOC Server Engineer provides advanced 24×7 operational support for cloud hosted server infrastructure in AWS and Azure. This role acts as the shift escalation lead for complex and high severity incidents, ensuring service stability and rapid restoration. Kubernetes (EKS), Terraform, and foundational cloud networking knowledge are required skill sets to support contemporary cloud workloads.
Key Responsibilities
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Provide deep troubleshooting for Linux and Windows servers hosted in AWS and Azure (OS, services, performance, and capacity).
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Analyze alerts and telemetry using CloudWatch, Azure Monitor, Splunk, and Grafana to validate root cause and recovery.
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Coordinate with Operations Center (OC), Incident Managers, and platform SMEs; maintain clear ownership and escalation.
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Execute safe, pre approved operational actions and validate post change health using documented procedures.
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Ensure accurate incident tim
📌 NOC Server Engineer (Bengaluru)
🏢 CGI
📍 Bengaluru