Pay and Benefits
- Competitive compensation , including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care , and other leaves of absence to support your physical, financial, and emotional well-being
- Flexible/hybrid work model : 3 days onsite (Tuesdays, Wednesdays, and a third day defined by each team), and 2 days remote
The Impact You Will Have in This Role
The Enterprise Client Operations (ECO) organization comprises onboarding and client support (help desk) capabilities for DTCC and its subsidiaries. The Client Operations Data Director plays a critical role in supporting ECO leadership—particularly with teams based in Chennai—and closely partners with the Enterprise Data Team to execute DTCC's client/entity data strategy.
This leadership position requires exceptional communication, team-building, and problem-solving skills to drive performance, foster engagement, and lead data and project initiatives.
The individual will be responsible for building relationships with stakeholders and developing high-performing teams.
Your Primary Responsibilities
ECO Leadership Responsibilities
- Provide site leadership for ECO employees in the Chennai office
- Plan and execute site-specific activities to enhance employee engagement
- Manage day-to-day operations of Chennai-based ECO teams, ensuring alignment with performance goals
- Foster a culture of collaboration, quality, and continuous improvement
- Assist in recruiting, onboarding, and training of current hires
- Maintain and execute Business Continuity Plans; lead crisis response as needed
- Represent ECO in key events with internal and external stakeholders
- Demonstrate enterprise-wide leadership and proactive problem-solving
Client Operations Data Lead Responsibilities
- Build and lead a team focused on data remediation, ensuring accurate client data across platforms
- Partner with th
📌 Enterprise Client Operations Data Director (Chennai)
🏢 DTCC
📍 Chennai