Position Description
Associate Consultant, Technical

Obtain and maintain certification in WFS Product Suite applications required to perform the
role
Learn WFS product configuration requirements (i.e., naming conventions, importing
templates, database structure, customizations, proper sequencing)
Responsible for configuring WFS Suite according to customer business requirements using
JavaScript, HTML, SQL or other scripting tools.
Handle complex issues including administrative and configuration challenges with
assistance
Communicate roadblocks and see out guidance in a timely manner
Write complex formulas that leverage mathematical and/or programming skills
Perform unit and system testing of configured application to ensure test cases pass as
described by customer requirements
Identify and escalate out of scope requirements to key stakeholders
Support the confirmation and refinement of customer business requirements with key
stakeholders
Responsible for participating and eventually leading, in the gathering and identifying
customer business requirements from users, customers,



and other stakeholders. This
includes creating, maintaining business requirement documents, noticeable use cases and
process diagrams.
Understand project scope and implementation approach for assigned projects
Learn how to estimate work effort and communicate with key stakeholders on the project
Participate in facilitation of client workshops either onsite or remotely demonstrating
understanding in best practices during the implementation of Workforce Management
Software
Deliver projects and tasks on time and within budget by effectively managing workload
Attend and participate in team meetings
Follow established processes and best practices to continuously improve skills
Provide project status updates to key stakeholders both internally and externally
Partner with internal teams during project phases to ensure successful customer
implementation
Collaborate with the WFS team to ensure thorough

📌 Technical Consultant (Hyderabad)
🏢 ADP
📍 Hyderabad