Key Responsibilities:
- Coordinate with service providers to resolve telecom and service issues at various locations.
- Process and arrange tickets raised in the helpdesk for retail requirements such as Walkies, SIMs, and data cards.
- Submit invoices to finance and follow up for timely payments to avoid service disruptions.
- Work with internal teams such as Purchase to ensure PR/PO creation and bill processing.
- Coordinate and procure specific telecom requirements like VMNs and fancy numbers based on approved costs.
- Ensure timely AMC renewals for telecom and IT components.
- Optimize the usage of PRI and other telecom services for cost efficiency.
- Monitor SMS costs daily and alert concerned teams of any unusual trends.




- Conduct quarterly negotiations with service providers to achieve cost savings.
- Manage termination of telecom services and ensure proper closure with service providers.
- Perform quarterly audits on telecom assets (e.g., SIMs) to verify active usage and remove inactive ones.
- Update Truecaller records and track the use of value-added services by executives.
- Tag and update assets like SIMs and data cards weekly; collect and record terminations in the Asset Tool.
- Collect UTR details from finance and update service providers upon

📌 Commercial Executive (Chennai)
🏢 Matrimony.com
📍 Chennai