The Restaurant General Manager is responsible for the overall operations, profitability, guest satisfaction, and team leadership of a high-end specialty restaurant. The role ensures exceptional dining experiences by maintaining the highest standards of service, food quality, hygiene, and operational excellence while achieving financial and business objectives.
Job Expectations
Key Responsibilities
Oversee the complete day-to-day operations of the specialty restaurant, ensuring smooth and effective service.
Lead, mentor, train, and develop Assistant Restaurant Managers, Captains, Stewards, Hostesses, and service staff.
Ensure exceptional guest satisfaction by delivering personalized and memorable dining experiences.
Handle guest complaints professionally and ensure timely resolution to maintain high service standards.
Achieve monthly and annual revenue, profitability, and departmental KPI targets.
Core Competencies
Leadership & Team Management
Guest Experience Excellence
Luxury Hospitality Standards
Revenue & Profitability Management
Restaurant Operations
Food & Beverage Knowledge
Financial & Cost Control
Training & Coaching
Conflict Resolution
Strategic Planning
Inventory & Beverage Control
HACCP & Food Safety Complianc
Minimum Qualification
Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.
Minimum Job Experience
Minimum 10–15 years
Reporting To
Director F&B;
Travel
NA Apply Now
📌 Restaurant General Manager for Lonavala (Ghatiya)
🏢 Della Resorts & Adventure
📍 Ghatiya
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