Founded in 1996, we are a publicly listed logistics company in China with an established global logistics network.

We are seeking an experienced Overseas Business & Logistics Field Operations Specialist to serve as our primary local representative in India.

This role is responsible for managing end-to-end import/export logistics operations after cargo arrival, coordinating local agents and customers, handling operational exceptions, supporting quotations, and ensuring efficient communication between India and our China headquarters.

You will play a key role in maintaining service quality, operational efficiency, and business stability in the India market.

Key Responsibilities

1. Local Operations & Resource Coordination
- Maintain robust relationships with local logistics partners, freight agents, and key customers.
- Coordinate shipment forecasts with the China team.
- Reserve local logistics resources to ensure on-time cargo delivery during both normal and peak seasons.

2. Risk Management & Exception Handling
- Proactively identify operational risks.
- Resolve delivery delays,



operational issues, customs-related problems, and other logistics exceptions promptly.
- Conduct root cause analysis and continuously improve operational processes.

3. End-to-End Last-Mile Logistics Management
- Take full ownership of post-arrival logistics operations, including:
- Delivery Order (DO) release
- Customs clearance
- Cargo pickup
- Warehousing coordination
- Monitor local agents' performance and improve transit efficiency while ensuring compliance with operational standards.

4. Cost Control & Information Management
- Review and verify invoices from local logistics partners.
- Control logistics costs and prevent unnecessary expenses.
- Provide timely shipment updates, risk notifications, and exception reports to customers and the China headquarters.

5. Business Support
- Maintain existing customer relationships and identify potential business opportunities.
- Support the

📌 Logistics Specialist (Bengaluru)
🏢 Bondex Logistics Seattle
📍 Bengaluru