Experience: 4-6 yrs
Timings - Night shifts

Key Responsibilities
- AI & Creative Technologies Integration Support deployment of generative AI tools, creative automation, and personalization features within marketing and web content workflows (e.g., text, image, and video automation, campaign acceleration).
- Requirements Gathering and User Story Documentation Collaborate with IT Business Leads and cross-functional stakeholders to translate business, creative, and marketing needs into thorough requirements and actionable user stories. Maintain enterprise-level standards in documentation, backlog management, and prioritization (Azure DevOps/Jira).
- MarTech Enhancement & Integration Evaluate, guide, and optimize integrations across the MarTech ecosystem—including CMS, CRM, analytics, and creative tools—in alignment with digital transformation goals and best practices for large organizations.




- Analytics & Optimization Support the Business Leads and cross-functional stakeholders as they design and implement a framework to evaluate productivity gains from generative AI tools—defining key performance indicators (KPIs), tracking adoption rates, analyzing time-savings, and translating technical results into actionable business insights that guide strategic decision-making.
- Testing, UAT, & Quality Assurance Design testing plans and lead testing teams in rigorous QA and UAT for new features (including AI-driven capabilities). Ensure business acceptance, produce explicit UAT templates, and archive documentation for organizational knowledge transfer.
- Cross-Functional Leadership & Collaboration Act as a connector between global teams—creative, marketing, IT, and business—facilitating communication, empathy, shared vision, and respect, regardless of location, culture, or title.

-

Qualifications
- Experience 3–5+ years as a Product Owner in web, digital marketing, or creative technology projects; direct experience in large, global, or complex organizations is highly valued.
-

📌 IT Product Owner (Bengaluru)
🏢 Johnson Controls
📍 Bengaluru