Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. Thats why we are always looking for curious minds that see themselves imagining the unimageable with us.

Your Role
- Implement and integrate recent technologies to support and expand Salesforce Service Cloud and connected third-party applications.
- Lead end-to-end implementations of Salesforce Service Cloud and Marketing Cloud across multiple countries in APAC, ensuring regulatory and program compliance.
- Provide strategic guidance on PSP matters across multiple workstreams, including SDLC, development best practices, testing methodologies, governance, and project management.




- Review code developed by team members; provide mentorship and hands-on technical leadership to ensure code quality and maintainable solutions.
- Drive adoption of CI/CD pipelines and release management tools (e.g., Copado, Gearset); promote agile delivery frameworks to streamline releases.
- Identify and deliver opportunities for business process optimization; lead projects to implement workflow improvements and efficiency gains.
- Engineer and manage multi-system integrations (REST APIs, MuleSoft, batch jobs) to ensure seamless data flows, enhanced user experience, and cost optimization while maintaining high-quality client outcomes.
- Design adaptable, scalable Salesforce multi-cloud solutions (Service Cloud, Marketing Cloud, ERP, and external vendor systems) with robust data management and security considerations.
- Build and nurture strong local, regional, and global partnerships across Business Technology teams to align priorities and ensure consistency.
- Collaborate with cross-functional devel

📌 Senior IT Project Manager/ Prompt Engineer (Bengaluru)
🏢 Merck Healthcare
📍 Bengaluru