Job Description

Position

Manager– Policy Administration

No. of Positions1

Department

Operations-PAGFunctionPAG

Reporting to

Chief Manager – PAGBand4

Location

GurgaonLast date of submission

Requirements Gathering:

Participating in Evaluation of requirements

Works closely with stakeholders to understand their objectives and translate these into system specifications that guide development and implementation.

Create use cases that illustrate user interactions with the system, ensuring all scenarios are covered.

Analysis and Design

Analyze current systems and processes to identify areas for improvement.

Assess the impact of proposed changes on existing systems and processes, identifying potential risks and mitigation strategies.

Facilitate sessions to validate designs with users, ensuring that their feedback is integrated into the final design.

Participate in design review meetings to ensure that solutions align with business needs and architectural standards.

Create and maintain comprehensive documentation, including user manuals and training materials.





Design current processes that align with business goals, incorporating best practices and compliance requirements

Automating workflows ensures that processes run smoothly and consistently, minimizing delays and bottlenecks.

Business Requirement writing & Testing and Quality Assurance:

Preparation/Reviewing the BRD and FSD for functionalities to be build

BR & CR writing and FSD review

Testing of functionalities, test plans and conduct user acceptance testing (UAT management)

Develop and execute test plans to validate system functionality against requirements

Ensure that solutions meet business needs and validate system functionality.

Facilitating cross functional alignment & governance reviews

Knowledge transfer - Repository creation and management as per plan

Conduct training sessions for end-users on new systems and processes.

Provide ongoing support and troubleshooting for system-related iss

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