Senior Associate – Sales Support
AI-enabled Contracts, Billing Governance & Revenue Assurance
Role Overview
We are looking for a detail-oriented and analytically strong qualified to support customer billing governance and revenue assurance operations across telecom products and enterprise services.
This role focuses on ensuring accurate, timely, and compliant billing by aligning vendor/OEM contract inputs, commercial terms, product attributes, and billing triggers. The individual will leverage workflow tools, analytics, automation-enabled controls, and system-driven insights to proactively manage billing gaps, revenue leakage, and exceptions.
Key Responsibilities
Billing Governance & Execution
- Support end-to-end billing readiness, setup coordination, trigger tracking, and issue resolution
- Ensure accurate billing setup aligned to product, contract, and customer requirements
- Drive timely billing activation and closure through workflow tracking
Contract-to-Billing Alignment
- Review orders, contracts (vendor/OEM), commercial terms, and product attributes
- Validate billing conditions including start dates, rate plans, charge attributes, and account structures
- Ensure seamless flow from contract inputs to downstream billing outputs
Revenue Assurance & Invoice Validation
- Execute billing quality checks and support revenue assurance controls
- Analyze billing exceptions, invoice discrepancies, under/over-billing, and disputes
- Identify and mitigate revenue leakage risks and control gaps
Analytics, Automation & Insights
- Leverage automation tools, anomaly detection, dashboards, and analytics outputs
- Improve invoice accuracy, exception prioritization, and revenue visibility
- Support adoption of AI-driven insights for proactive governance
Stakeholder & Vendor Coordination
- Collaborate with Sales Support, Billing, Finance, Product, Operations, Technology, and vendors/OEMs
- Drive resolution of billing gaps, pending triggers, and open assurance issue
📌 Sr Associate Billing Governance (Gurugram)
🏢 At&T
📍 Gurugram