Primary Purpose of Role:

Operations Executive – West
reports solid line to the India Operations Manager; he/she has a daily work relationship to the RGM (Regional General manager) and the Channel partners and End Customers

This role is responsible for providing Sales and Admin support to the region and enable the Regional Business Manager to achieve and exceed their sales targets and business objectives

He/she ensures quality execution for the Country Operations Processes and needs to interface with the local Sales team, Vertical Managers, Corporate team, Supply Chain & Logistics, Regulatory, Service Operations and the Shared Service Center in Mumbai to ensure productive and timely handling of our Lead to Order processes of the region he/ she works for.

This role supports the RGM and India Sales Operations manager in implementing a sound operating mechanism as well as internal policies and guidelines at Country/Cluster Level.

Job Responsibilities -

Sales Operations:
- Collaborate closely with Regional General Managers to help them achieve and surpass sales targets.




- Support the Sales team including order processing (C4C), business case preparation, approvals as per matrix and ensuring compliance across all stages
- Maintain audit related documents for compliance, with zero non-conformities in business operations
- Liaise with Finance, COS, and Logistics teams to facilitate timely payments, stocks, billing, dispatch, delivery, and product returns.
- Support Sales and Channel Partners with tender related documents and activities
- Provide end-to-end support for orders secured through tender processes.

Channel Management & OEM Support:
- Serve as the primary point of contact for Channel Partners, End Customers and OEMs, assisting with their orders, queries, and operational needs.
- Facilitate the Channel recruitment and termination processes in accordance with corporate guidelines.
- Track and monitor the Channel Partner onboarding journey.
- Oversee the renewal

📌 Operations Executive – West (Mumbai)
🏢 carestream health india
📍 Mumbai