- Excellent verbal communication and active listening skills.
- Robust convincing and negotiation capabilities.
- Patience and ability to handle customer objections calmly.
- Proficiency in local languages and working knowledge of English.
- Basic knowledge of MS Excel, MS Word, and standard calling tools.
- Customer Need Identification: Engage with prospective customers to conduct a needs analysis, identifying their exact requirements and preferences.
- Solution-Based Selling: Present and explain product options, specifications, and benefits tailored to each customer’s unique needs.
- Online Sales & Order Management: Assist customers through the online buying process, provide pricing details, issue quotes, and ensure seamless order fulfillment.
- Inbound & Outbound Communication: Handle inbound inquiries (calls, chat, website leads)



and conduct structured outbound follow-up calls with prospective leads.
- Objection Handling: Address customer concerns, overcome sales objections, and provide accurate product information to guide purchasing decisions.
- CRM & Database Management: Accurately record customer interactions, lead statuses, order details, and feedback in CRM software/Excel.
- Post-Sales Support: Coordinate with inventory or fulfillment teams to track order dispatch and ensure timely delivery and client satisfaction.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 telicaller (Bhubaneswar)
🏢 ryan automation
📍 Bhubaneswar