16 Aug
|
Techwurkz
|
Bengaluru
16 Aug
Techwurkz
Bengaluru
We're Hiring: Applications Support Engineer | Salesforce | Bangalore Initially Remote
Techwurkz is seeking experienced **Applications Support Engineers **for a leading global technology organization. This role focuses on providing frontline technical support, troubleshooting enterprise applications, and ensuring seamless user experiences across business-critical systems.
What this role offers:
✔ Support enterprise applications used by global business teams.
✔ Work with Salesforce, cloud applications, and modern enterprise technologies.
✔ Collaborate with cross-functional teams in a quick-paced support environment.
Position Details
✔ End Client Profile: Leading Global Technology Organization
✔ Role: Applications Support Engineer
✔ Experience: 2–4 Years
✔ Location: Bangalore (Currently Remote)
✔ Shift: Night Shift (12:00 AM – 9:00 AM IST)
✔ Employment Type: Full-time
✔ Notice Period: Immediate to 15 Days
What You'll Do
✔ Troubleshoot and resolve issues across enterprise applications and CRM platforms.
✔ Triage support tickets and drive issues to resolution within SLA timelines.
✔ Support Salesforce, partner portals, and internal business applications.
✔ Provision user access and resolve application configuration issues.
✔ Collaborate with cross-functional teams to investigate root causes and implement improvements.
✔ Document technical issues, resolutions, and support activities.
What We're Looking For
✔ 2–4 years of technical application support experience.
✔ Hands-on experience with Salesforce and Salesforce Administration.
✔ Good understanding of cloud applications, web technologies, and CRM platforms.
✔ SQL knowledge preferred; CPQ/CLM exposure is an advantage.
✔ Strong analytical, troubleshooting, and customer support skills.
✔ Excellent written and verbal communication with the ability to thrive in a fast-paced environment.
Skill / Tech Stack
Application Support Salesforce Salesforce Admin CRM SQL CPQ CLM Cloud Applications Web Technologies Technical Tr
📌 Applications Support Engineer | Salesforce | Bangalore (Bengaluru)
🏢 Techwurkz
📍 Bengaluru