Key
Deliverables *(Essential functions Responsibilities of the Job):* ?

As a Commercial Manager, your main goal is to lead your team, drive
sales, and manage the store's overall performance. Your key responsibilities
include:

1. Team Leadership:
- Build
a Solid Team: Develop a motivated and high-performing
team that is committed to achieving goals.
- Lead
by Example: Encourage your team and create
opportunities to boost sales through positive leadership.
- Manage
Performance: Oversee Section Managers and store staff,
offering guidance and coaching to improve performance.

2. Sales Store Operations:
- Drive
Sales: Promote sales growth by analyzing trends like footfall, customer
conversion rates, and average purchase value (UPT).
- Achieve
Sales Targets: Ensure the store meets its sales targets
and adjust strategies when needed to stay on track.
- Seasonal
Planning: Make sure the store is prepared for
seasonal events and has the right staffing levels in place.

3. Store Presentation Competition:
- Implement
Brand Guidelines: Follow and enforce guidelines for visual




merchandising (VM) and marketing to maintain the brand image.
- Stay
Competitive: Keep an eye on local competitors and take
steps to gain an advantage in your market.

4. Customer Experience:
- Connect
with Customers: Build strong relationships with customers
by understanding their needs and preferences.
- Respond
to Feedback: Listen to feedback from both customers and
staff, and share valuable insights with relevant departments for
improvement.

5. Stock Management Operations:
- Efficient
Stock Management: Ensure smooth and accurate stock processes
to keep the store well-organized and prepared.

6. Staff Engagement Communication:
- Regular
Briefings: Keep your team updated with regular
meetings, sharing important information and recognizing their
achievements.
- Employee
Development: Provide timely feedback to help your team
improve and conduct performance appraisals to track growth.

Disclaimer : This

📌 Commercial Manager (Thrissur)
🏢 MARKS & SPENCER (M&S)
📍 Thrissur