Role & responsibilities

Audio Video (AV) Support
- Install, configure, maintain, and support enterprise Audio Video infrastructure.
- Perform preventive and corrective maintenance of meeting room AV devices.
- Test Audio and Video Conference rooms across locations with telecom/support teams.
- Configure and support projectors, displays, microphones, cameras, speakers, DSPs, and other AV equipment.
- Connect and manage scheduled audio/video conference calls as per business requirements.
- Record audio and video meetings based on user requests.
- Monitor live meetings to identify and resolve audio, video, or connectivity issues.
- Coordinate with OEMs/vendors for current installations, hardware replacements, and warranty support.

Meeting Room & Collaboration Support
- Provide operational support for conference rooms and collaboration platforms.
- Troubleshoot meeting room issues related to displays, cameras, microphones, speakers, and conferencing systems.
- Ensure meeting rooms are fully functional before scheduled meetings.
- Support Microsoft Teams, Zoom, Webex,



and other conferencing platforms.

End User Support (EUS)
- Provide Tier 1 and Tier 2 technical support for Windows laptops, desktops, and office peripherals.
- Troubleshoot hardware, software, operating system, and peripheral-related issues.
- Install, configure, and maintain end-user computing devices.
- Coordinate with the Service Desk to resolve escalated incidents within SLA.

Monitoring & Reporting
- Monitor AV infrastructure performance, utilization, and system health.
- Prepare maintenance reports, performance reports, and tuning recommendations.
- Identify opportunities to improve AV system performance and operational efficiency.
- Submit periodic maintenance and review reports for meeting room infrastructure.

Preferred candidate profile

Audio Video Technologies
- Audio Video (AV) Infrastructure
- Video Conferencing Systems
- Meeting Room Support
- Microsoft Teams
- Zoom
- Cisco Webex
- Projectors

📌 Av Engineer (Bengabad)
🏢 VyntraPro Innovations
📍 Bengabad