Overview

We’re looking for a strategic and execution-focused leader to oversee GTM systems at scale, with Salesforce at the core. This role is accountable for the performance, reliability, and evolution of the GTM technology ecosystem, ensuring it supports business growth and complexity across Sales, Marketing, Services, and RevOps.

As Senior Manager, GTM Systems, you will operate at both a strategic and operational level, translating GTM priorities into coordinated execution across teams, driving consistency in how work is delivered, and scaling systems, processes, and talent. You will lead through others, optimize delivery across a global team, and ensure governance, alignment, and continuous improvement across an increasingly integrated and evolving tech stack. This includes advancing AI-enabled capabilities to keep GTM systems up-to-date and future-ready.

Responsibilities
- Accountable for the health, scalability, and effectiveness of Salesforce and the broader GTM systems ecosystem.
- Ensure systems evolve in alignment with GTM strategy and increasing business complexity,



while maintaining high performance, adoption, and usability.
- Establish and maintain consistent, scalable frameworks for intake, prioritization, and delivery across all GTM systems work.
- Ensure SLAs are met, work is visible, and stakeholders experience predictable, high-quality support across teams.
- Lead and scale a high-performing GTM Systems organization
- Drive clarity in roles, ownership, and execution standards to ensure consistent delivery across the team.
- Enable productivity through effective prioritization, resource allocation, and removal of systemic blockers.
- Standardize how systems work is executed across the function, including configuration, enhancement delivery, and support resolution.
- Identify opportunities to streamline processes, reduce variability, and improve speed and quality of outcomes across teams.
- Ensure robust and consistent governance practices across all

📌 Sr. Manager, GTM Systems (Hyderabad)
🏢 icims
📍 Hyderabad