16 Aug
|
Intense Technologies
|
Bengaluru
16 Aug
Intense Technologies
Bengaluru
Roles & Responsibilities Oracle Field Service Cloud (OFSC) Consultant
- Implement, configure, and support Oracle Field Service Cloud (OFSC) solutions based on business requirements.
- Manage end-to-end OFSC implementation activities including requirement gathering, solution design, configuration, testing, deployment, and post-production support.
- Configure OFSC modules including:
- Routing and routing optimization
- Capacity and quota planning
- Activity management
- Resource management
- Work zones and time slots
- Business rules, filters, and workflows
- Design and configure OFSC solutions to improve field workforce scheduling, dispatching, and operational efficiency.
- Develop and manage integrations between OFSC and external applications using REST APIs and Oracle Integration Cloud (OIC).
- Work with JSON, XML, and API-based integrations for data exchange and synchronization.
- Perform OFSC data migration, validation, reconciliation, and troubleshooting activities.
- Customize OFSC user interface, forms, and plugin framework based on business needs.
- Develop and maintain OFSC plugins using JavaScript.
- Analyze system issues, perform root cause analysis, and provide production support and enhancements.
- Collaborate with business users, functional teams, and technical teams to understand requirements and deliver scalable solutions.
- Prepare technical documentation including configuration documents, integration specifications, test scenarios, and user guides.
- Participate in Agile/Scrum ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
- Support SIT, UAT, deployment activities, and post-go-live stabilization.
- Optimize OFSC configurations and integrations to improve system performance and user experience.
- Work closely with Oracle support teams for issue resolution and product-related troubleshooting.
Required Skills
- Oracle Field Service Cloud (OFSC)
- Oracle Field Service (OFS) Implementation & Configuration
- Field Ser
📌 Oracle Field Service Cloud (Bengaluru)
🏢 Intense Technologies
📍 Bengaluru