- Follow up with customers for overdue payments through calls, emails, and field visits (if applicable).
- Achieve monthly collection targets with a focus on maintaining 90%+ collection efficiency.
- Negotiate payment plans and resolve customer payment issues.
- Maintain accurate records of collection activities and customer interactions.
- Coordinate with sales, finance, and operations teams to resolve billing disputes.
- Prepare daily, weekly, and monthly collection reports.
- Ensure compliance with company policies and legal guidelines during collection activities.
- Escalate high-risk or delinquent accounts to management.Role & responsibilities
Preferred candidate profile
📌 Receivable Executive (Amroha)
🏢 Arohan
📍 Amroha