We are looking for a highly skilled and experienced IT Customer Care Executive to join our team at CEAT LIMITED. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.

Roles and Responsibility
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues in a timely and professional manner.
- Document and track customer interactions and resolutions.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain a solid understanding of company products and services.
- Identify and escalate potential issues to senior management when necessary.

Job Requirements
- Strong knowledge of computer systems and software applications.




- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and troubleshooting skills.
- Experience with customer relationship management software.
- Ability to work collaboratively as part of a team.

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📌 IT Customer Care Executive (Halol)
🏢 CEAT
📍 Halol