Support the Development and Test team members throughout the System Development Life Cycle
Key Accountabilities and main responsibilities
Strategic Focus
To act as the pivot or intermediary between end-users and IT to ensure that business requirements and functional requirements are identified, documented and delivered as a strategic and cost-effective solution providing business benefit and process improvement
Operational Management
Meets with users and subject matter experts to gather and analyse business requirements
Facilitates definition of the scope and context of business requirements analysis for initiatives
Gathers, analyses and documents business requirements communicating the desired outcome of the system enhancement/development
Gathers analyses and documents functional specifications to support the business requirements and communicates these in technical terms to analyst programmers, testers and project team members
Manages business requirements, functional requirements and technical specification documentation
Manages business requirements change requests throughout the project lifecycle
Liaises with Developers/Technical Solutions & Design to ensure that the technical solution achieves the desired outcome complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required
Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams
Perform peer review and sign-off of business and technical SDLC deliverables for other team members where appropriate
Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against
Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries
Assist with escalated Production Support issues and conduct root cause analysis
Investigate and consult on pragmatic alternatives for short, mediumand