Product Manager Mobile App & Website (Hospital & Lab)

Role Overview

The Product Manager Mobile App & Website will own and drive the end-to-end digital product strategy for hospital and laboratory platforms across mobile applications (iOS & Android) and web experiences.
This role is responsible for building patient-centric, doctor-friendly, and operationally productive digital journeys that improve patient acquisition, engagement, clinical coordination, operational efficiency, and revenue growth.

The ideal candidate combines strong product thinking, healthcare domain understanding, data-driven decision-making, and cross-functional leadership to deliver scalable, secure, and high-impact digital healthcare products.

Key Responsibilities

1. Mobile & Web Product Ownership
- Own the complete product lifecycle for hospital and lab digital platforms—from discovery, roadmap creation, development, launch, and continuous optimization.
- Define, prioritize, and deliver features across:
- Patient onboarding & registration
- OPD/IPD appointment booking
- Doctor discovery & profiles




- Slot management & scheduling
- Diagnostics & lab test bookings
- Teleconsultation & follow-ups
- Digital payments & invoices
- Reports access & downloads
- Post-care engagement & reminders
- Ensure consistent UX/UI and functional parity across mobile apps and web platforms.
- Maintain clinical accuracy, brand consistency, and regulatory alignment across all digital touchpoints.
- Act as the final decision-maker for product trade-offs balancing business goals, patient needs, clinical workflows, and compliance requirements.

2. Data-Driven Product & Growth Optimization
- Define and track product success metrics including:
- DAU / MAU
- Lead-to-appointment conversion rate
- Booking success & drop-off rates
- App uninstall rate & crash-free sessions
- Bounce rate, session duration, and repeat usage
- Use analytics tools (GA, Firebase, Mixpanel, Amplitude, etc.) to:
- Identify funnel leakages and UX f

📌 Product Manager (Faridabad)
🏢 Sarvodaya Hospital
📍 Faridabad