About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate current possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Client Support Specialist Reports to: Team Leader - CSS
Resource Type: Employee Last Revision Date: Jan 2026

PRIMARY RESPONSIBILITIES
7. Level 2 support for PC client issues e.g. desktop/laptop hardware, software, OS, printers, etc.
8. When a problem is reported, the Client Support Specialist team must analyse the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant details.
9.



This job role requires candidates to provide IT support on outbound calls; The Client Support Specialist team operates on 24x5 basis. Team members are required to work in rotational shifts and observe a 5-day working week.

TECHNICAL SKILLS:
1. Extensive knowledge of troubleshooting Windows 10/11 and Mac operating systems Desktop Support Engineering along with H/W diagnostics troubleshooting
2. Expertise in installing, configuring, and troubleshooting Microsoft Office 365 applications.

3. Expert level knowledge of troubleshooting Internet technology and networking concepts such as VPN.
4. Should be skilled in virus/malware removal and troubleshooting customized applications.
5. Coordinate activities with third party vendors as needed for Order fulfillment, Warranties and so forth.
6. Knowledge of mobile device/MDM

EDUCATION & WORK HISTORY:
1. Diploma or equivalent in IT or related fields with 3 years of work experience in IT hardware/software required. Minimum 2 years of experience in a technical support role.
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📌 Client Support Specialist (Chennai)
🏢 NCR
📍 Chennai