Manager - Customer Success (Bengaluru)

Manager - Customer Success (Bengaluru)

16 Aug
|
Perfios software solutions
|
Bengaluru

16 Aug

Perfios software solutions

Bengaluru

About Perfios

Perfios helps in re-modelling financial processes in Banks and other Financial Institutions by

automating financial data aggregation, cleansing and analysis. Perfios has created a large portfolio of

products that cater to multiple verticals in these institutions.

These products collect data from multiple sources, clean and curate them, analyze these data and

provide specific insights; that are used in the banks and financial institutions to take critical

decisions.

We currently work with almost all the Banks, NBFCs and Fin -Techs in India in some of these verticals.

We are also expanding to other geographies and growing at an immense rate.

About this Role

This role will focus on increasing client adoption of Perfios suite of products. In this role, you will

serve as a key resource ensuring that clients successfully engage with the Pefios products, and they

are realizing the full potential of the solutions. This will be accomplished by understanding the user

journey, proposing and guiding clients on right Perfios products, analyzing key performance





indicators and provide recommendations on how to maximize the potential of the software which

will enhance ROI and improve the client?s bottom line

Experience: 4-6 years of prior experience in technical marketing of products/ solution consulting.

Please note: This is not a Software Development role so pure Developers/Programmers need not apply.

Knowledge Skill Requirements

? Requirements Gathering Elicitation ? Advanced Business analysis requirements

gathering and design techniques; the ability to produce structured BRDs, and write

functional specification.

? Excellent Verbal and Written Communication Skills - the ability to communicate to a

variety of audiences across business function and level and tailor messages

appropriately. Presentation, facilitation, oral, written, listening and conflict resolution.

Ability to interact with client/ prospects day in day out.

Industry expertise

📌 Manager - Customer Success (Bengaluru)
🏢 Perfios software solutions
📍 Bengaluru

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