Global Services Specialist II (Bengaluru)

Global Services Specialist II (Bengaluru)

16 Aug
|
Paychex
|
Bengaluru

16 Aug

Paychex

Bengaluru

About Us

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Responsibilities
- Respond promptly and accurately to client inquiries, ensuring adherence to SOPs, knowledge articles, compliance standards, and other client-specific requirements.
- Consistently maintain high levels of accuracy and efficiency across all assigned tasks. Attention to detail with critical thinking is expected for every transaction.




- Communicate professionally with internal teams and contribute to cross-functional coordination to meet shared goals and resolve client requests.
- Conduct thorough checks to ensure deliverables meet quality standards, minimizing errors that could impact clients or compliance.
- Thrive in a fast-paced, high-volume environment with precision and accuracy.
- Conduct themselves with professionalism and manage client deliverables with accountability and integrity.
- Client-centric and accountable to deliver KPIs/SLAs with best client experience.
- Perform other duties assigned, aligned with the overall purpose of the role.

Technical Skills:
- Proficiency in Microsoft Word and Excel
- Ability to navigate internal systems and tools
- Solid understanding of job-specific processes
- Valuable typing skills

Soft Skills:
- Strong attention to detail and accuracy
- Receptive to feedback and continuous improvement
- Awareness of compliance and regulatory standards
- Team player an

📌 Global Services Specialist II (Bengaluru)
🏢 Paychex
📍 Bengaluru

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