? Key Responsibilities

✅ Design and develop custom ServiceNow applications and workflows

✅ Build integrations using REST APIs, MID Server, JDBC & Integration Hub

✅ Configure Business Rules, UI Policies, ACLs & Notifications

✅ Implement AI-powered capabilities using
Now Assist
,
Virtual Agent
&
Predictive Intelligence

✅ Participate in upgrades, instance health checks, and platform enhancements

✅ Mentor junior developers and follow Agile development practices

? Must-Have Skills

✔️ 4–6 years of ServiceNow Administration & Development

✔️ ServiceNow ITSM

✔️ JavaScript, REST APIs & Integration Hub

✔️ Workflow, Flow Designer, Business Rules, ACLs

✔️ AI / GenAI implementation within ServiceNow

✔️ Now Assist, Virtual Agent, Predictive Intelligence

✔️ Strong problem-solving and communication skills

? Positive to Have

⭐ ITOM (CMDB, Discovery, Event Management)

⭐ HR Service Delivery (HRSD)

⭐ Application Portfolio Management (APM)

⭐ Automated Test Framework (ATF)

⭐ ITIL Knowledge

📌 Senior ServiceNow Developer (Hyderabad)
🏢 Alphastra Tekno
📍 Hyderabad