Role Description
The Backend Sales Coordinator role at iConcept is a full-time, on-site position based in Sahibzada Ajit Singh Nagar. The Sales Coordinator will support the sales team by managing daily sales operations, preparing quotations, tracking orders, and maintaining accurate sales records. This role involves coordinating with customers and internal teams to ensure timely responses, smooth order processing, and efficient after-sales support. The Sales Coordinator will assist with scheduling sales activities, updating product and pricing information, and supporting promotional campaigns in the store. The position requires consistent collaboration with the sales and customer service teams to help meet sales targets and deliver an excellent customer experience.

Qualifications
- Coordinate ordering of 3rd-party products, Marshall/JBL speakers, accessories, and store stationery.
- Manage store onboarding and support across ShopperTrak, Servify/Cashify (360 & mServe), finance partners (Bajaj, HDB, IDFC), and payment terminals (Pine Labs & Paytm).
- Coordinate new TID creation,



terminal installation, Apple scheme mapping, and payment solution activation.
- Handle end-to-end onboarding of new vendors, finance partners, and payment solutions, from documentation to activation.
- Liaise with Apple and internal teams for planograms, price tickets, affordability schemes, reporting, and store readiness.
- Maintain and update the digital product catalog across all stores.
- Coordinate pilot projects, including material dispatch and reporting (e.g., AirPods Try & Buy).
- Resolve day-to-day store operational issues by coordinating with internal and external stakeholders.
- Arrange and manage store fixtures and branding materials, including peg hooks, peg locks, iron bars, and price ticket holders.
- Coordinate with bank personnel for current terminal installations, TID creation, and payment infrastructure setup.
- Ensure timely communication and operational support across all re

📌 Sales Coordinator (Sahibzada Ajit Singh Nagar)
🏢 ICONCEPT
📍 Sahibzada Ajit Singh Nagar