Purpose of the Role
The Continuous Improvement Senior Analyst plays a key role in driving operational excellence and best in class ways of working across global Finance Operations by investigating and understanding root cause, optimising and standardising end to end business processes increasing efficiency, reducing waste and improving end to end performance.

The Continuous Improvement Senior Analyst role combines data driven analysis with continuous improvement problem solving methodology to identify opportunities, lead end to end process improvement initiatives as well as collaborating with technology teams driving system, automation and transformation change.

The Continuous Improvement Senior Analyst is key in building a continuous improvement culture across the wider HH Global organisation.

Key Responsibilities
- Map, analyse, and document end‑to‑end processes cross functional identifying inefficiencies, bottlenecks and waste identifying end to end improvement opportunities.




- Evaluate end to end process performance and capability using qualitative and quantitative data methods.
- Conduct root cause analysis using Continuous Improvement techniques such as 5 Whys, Fishbone (Ishikawa), and Pareto analysis.
- Collaborate with senior stakeholders, process owners and SMEs redesigning processes improving efficiency, quality, accuracy, and customer experience (internally and externally) ensuring alignment to strategic business objectives.
- Prioritises improvement initiatives across Global Finance based on value, risk, and effort collaborating with Technology and change teams to drive transformational change.
- Support process transition through creation and validation of process maps, SOP’s and training material
- Confirm operational readiness through training and process competency assessment
- Coach and mentor Continuous Improvement techniques and framework building a culture of Continuous Improvement
- Collect, analyse, and interpret operational performance data

📌 Continuous Improvement Senior Analyst (Mumbai)
🏢 HH Global
📍 Mumbai