Job Title: Facility Analyst Level 2 (Mid-Level)

Role Summary

The Facility Analyst Level 2 is responsible for day-to-day facility operations management,

vendor coordination, compliance monitoring, and service delivery optimization. This role

acts as a bridge between execution teams and facility leadership, ensuring smooth operations,

adherence to SLAs, and a safe, compliant workplace setting.

Key Responsibilities

Facility Operations Management
- Oversee daily facility operations including housekeeping, security, front office,

transport, cafeteria, and maintenance
- Ensure uninterrupted services across all facility functions
- Conduct regular floor walks and facility inspections to identify gaps and corrective

actions
- Monitor workplace readiness, hygiene standards, and infrastructure usability.

Vendor & Contract Management
- Manage multiple facility vendors and ensure compliance with contract terms and SLAs
- Validate vendor attendance, manpower deployment, and duty rosters
- Review vendor invoices, service reports, and escalation logs




- Coordinate with vendors for corrective actions, audits, and performance improvements.

Compliance & Safety
- Ensure compliance with statutory, safety, and organizational facility standards
- Support fire safety, health & safety, and emergency preparedness programs
- Maintain records for audits, certifications, and inspections
- Report and track safety incidents, near misses, and corrective measures.

Asset & Infrastructure Management
- Maintain inventory of facility assets, consumables, and equipment
- Track asset lifecycle, AMC schedules, and preventive maintenance
- Coordinate repairs, refurbishments, and infrastructure upgrades
- Support space planning, seating arrangements, and movement tracking.

Service Quality & SLA Monitoring
- Monitor service delivery KPIs and SLA adherence across all vendors
- Analyze recurring issues and recommend operational improvements
- Handle user complaints, service tickets, and escala

📌 Facility Analyst (Bengaluru)
🏢 Pitchers Internet
📍 Bengaluru