16 Aug
|
Pahal Financial Services
|
Shirur
16 Aug
Pahal Financial Services
Shirur
We are looking for a highly skilled and experienced Customer Service Associate to join our team in the Financial Services sector. The ideal candidate will have 2-5 years of experience in customer service, preferably in financial services.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and promptly.
- Provide excellent customer service through various communication channels.
- Resolve complaints and concerns in a fair and effective manner.
- Collaborate with internal teams to enhance customer experience.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in financial services.
- Strong knowledge of financial products and services.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and critical thinking skills.
- Team player with a positive attitude and willingness to learn.
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📌 Customer Service Associate (Shirur)
🏢 Pahal Financial Services
📍 Shirur