Patient Counselor (Hisar)

Patient Counselor (Hisar)

16 Aug
|
Nature Hospital
|
Hisar

16 Aug

Nature Hospital

Hisar

Telecaller (Healthcare) – Nature Hospital, Hisar

Job Title: Telecaller (Healthcare)
Company: Nature Hospital, Hisar
Location: 31-32, Rama Complex, Parijat Chowk, Hisar, Haryana
Job Type: Full-time
Vacancies: 2
Salary: ₹15,000 – ₹40,000 per month + Performance Incentives

About Nature Hospital

Nature Hospital, Hisar is a dedicated Ayurvedic healthcare center committed to providing quality patient care through a holistic approach. We are looking for enthusiastic, confident, and patient-focused Telecallers to join our growing team.

Job Summary

As a Telecaller, you will be responsible for handling patient inquiries, providing information about our healthcare services, scheduling appointments, and guiding patients with empathy and professionalism. The ideal candidate should have excellent communication and counseling skills with the ability to build trust over phone calls.

Key Responsibilities
- Handle inbound and outbound calls professionally.
- Respond to patient inquiries regarding hospital services and consultations.




- Counsel prospective patients and explain treatment processes clearly.
- Schedule appointments and maintain accurate patient records.
- Follow up with leads and existing patients.
- Coordinate with doctors and internal departments when required.
- Maintain daily call reports and achieve assigned targets.
- Deliver a positive patient experience while maintaining confidentiality.

Required Skills
- Excellent verbal communication skills in Hindi.
- Basic English communication is preferred.
- Strong counseling and convincing abilities.
- Customer-focused attitude with positive listening skills.
- Basic computer knowledge (MS Office/CRM).
- Ability to work in a target-oriented environment.
- Good organizational and time-management skills.

Preferred Qualifications
- Graduate in any discipline (12th Pass candidates with relevant experience may also apply).
- Experience in Telecalling, Healthcare, Customer Support, Sales, or Counseling is preferred.
- Fresher

📌 Patient Counselor (Hisar)
🏢 Nature Hospital
📍 Hisar

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