ROLE: Consultant, Customer & Commercial Strategy

LOCATION: Bengaluru, Hyderabad

BUSINESS: Customer

ENTITY: USI (India Offices of the U.S)

ABOUT THE TEAM (CS&D;): The Customer Strategy and Design (CS&D;) offering, part of the Customer portfolio, helps companies tackle a wide range of top management challenges, including new growth opportunities, customer engagement and service strategies, channel strategies, pricing strategies, and marketing and sales efficiencies. Leveraging extensive industry relationships and insights, we help clients optimize resources and maximize value across the entire customer journey, spanning various channels, segments, and experiences. Through testing and learning, we identify the most valuable path, whether launching a new business, pricing a service, targeting a different customer group, or exploring a new channel. We assist clients in defining their future customer operating model, encompassing roles, processes, structures, and technology platforms, all aimed at generating business value.

ABOUT Customer:



The Customer offering portfolio integrates our most differentiated, globally recognized businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle.

JOB DESCRIPTION: We are seeking a dynamic and results-driven Consultant or Senior Consultant to join our Life Sciences (Pharma and Medtech) practice within the Customer and Commercial Strategy (CCS) team, part of the CSD offering. The Life Sciences CCS team focuses on Customer Growth Strategy, Commercial Operating Model Design, Drug/Device Launch Planning and Execution, and Digital Strategy.

The ideal candidate will possess a solid analytical mindset, exceptional problem-solving skills, and a passion for driving strategic initiatives that enhance customer experiences and commercial outcomes.

KEY RESPONSIBILITIES:

1. Collaborate with clients in the life sciences industry to understand

📌 Life Science Customer (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru