Job Purpose:

*The role is responsible for
leading branch operations and driving business growth for home loan and
mortgage products. It involves achieving sales targets through team management,
market development, and strategic partnerships. The position focuses on expanding
customer acquisition, ensuring compliance, maintaining portfolio quality, and
delivering a superior customer experience across all branch activities.*

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Key Responsibilities:

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Manage
overall branch sales operations, including business development, customer
service, and compliance.

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Drive
home loan business growth through direct sourcing,? connectors, builder tie-ups, and open-market
channels.

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Build
and maintain solid customer and builder relationships to maximize business
value and cross-sell opportunities.

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Lead,
train, and motivate the sales team; recruit high-performing talent while
fostering engagement.

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Develop
and implement strategies to achieve branch sales targets.

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Monitor
branch portfolio performance and implement corrective measures.

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Ensure
adherence to regulatory guidelines, internal policies, and audit requirements.

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Collaborate
with Operations and Risk teams to streamline loan processes, maintain portfolio
quality, and control NPAs.

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Oversee
collections for acquired portfolios to ensure healthy asset quality.

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Track
market trends, competitive activities, and customer feedback; recommend
strategies to enhance business outcomes.

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Execute
promotional campaigns, contests, and innovative initiatives to boost customer
acquisition.

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Skills Required:

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Proven
ability to lead sales teams and manage branch-level PL.

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Strong
business development, networking, negotiation, and influencing skills.

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Excellent
interpersonal, communication, and problem-solving abilities.

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High
motivation, self-starter attitude, and bias for action in a high-performance
environment.

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📌 Relationship Manager- Affordable (Barwani)
🏢 IIFL home finance
📍 Barwani