16 Aug
|
Tecnoprism
|
Mumbai
Role Details
- Job Title: Senior Manager Risk Assurance
- Location: Mumbai
- Function: Risk Assurance
Senior Manager Risk Assurance role:
1. Candidates should currently hold the designation of:
- Senior Manager with a minimum of 1+ year in the role, or
- Manager with a minimum of 3+ years in the role.
2. We are specifically looking for candidates from BPO or BFSI organizations.
3. Candidates must possess:
- Excellent communication skills.
- Experience working with international clients.
- Robust expertise in ERM,risk,fraud,compliance,IA
Key Responsibilities
1. Enterprise Risk Management (ERM)
Lead and enhance the enterprise-wide risk management framework across telecom accounts and regions.
Ensure adherence to:
o
Client contractual obligations and SLAs
o
Telecom regulatory requirements across operating geographies
o
Data privacy, information security, and compliance mandates
Design and implement:
o
Risk & Control Self-Assessments (RCSA)
o
Risk Control Matrix (RCM)
o
Risk registers and mitigation tracking
o
Key Risk Indicators (KRIs) and dashboards
Conduct periodic risk reviews with senior leadership.
Drive measurable improvements in risk maturity.
Provide structured risk reporting to executive leadership and clients.
Classification: Company Internal
1
2. Internal Audit Leadership
Develop and execute a risk-based annual audit plan covering Delivery and Support Functions (HR, Quality, Delivery functions, etc.).
Oversee:
o
Process audits
o
Compliance audits
o
Contractual adherence reviews
o
Thematic and surprise audits
o
Consulting engagements
Ensure high audit quality, robust root cause analysis, and sustainable remediation.
Track timely closure of audit findings and reduce recurrence.
Present audit summaries, trends, and systemic risks to senior stakeholders.
Drive standardization, automation, and analytics within audit processes where feasible.
3. Fraud Risk Management
Lead the enterprise fraud risk framework across tele
📌 Risk Assurance Manager (Mumbai)
🏢 Tecnoprism
📍 Mumbai